End of an Era: Personal Account Signups Closed

Published by   Derek Steen on Oct 18, 2011 1:11:00 PM

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6 February, 2014, UPDATE: We have decided to remove Personal/free accounts. Please read here for more details.


It has been quite a while since I've graced the blog with my presence. Today, I sent out a newsletter to our Personal users that signed up prior to 2010. I'd like to share it with everyone else, so we're all on the same page.

Discount offer omitted as it's exclusive for those that received the email.


Howdy Viddlers,

Many of you are the reason Viddler has risen to where it is today. You are the ones that dedicated hours everyday creating videos, viewing and commenting on the videos of others, and participating in the many community adventures. There’s been countless smiles, tears, frolics, artworks, deep thoughts, kids, birthdays, unboxings, and marvelous accents.

Gosh, this is looking like one of those farewell letters you receive from a company that got acquired and then gathers dust (*ahem* Jaiku). This is certainly not the case.

It’s no secret that Viddler’s community of free users hasn’t been as active in the past couple of years. You guys and gals have grown up, changed hobbies, switched jobs, fallen in love, or just miss iJustine. That’s understandable, but we still love you, so we’re giving away a return trip to AUSTRALIA if you login and upload a video.

Okay, not really. Maybe one day. ;)

In all seriousness, we do love you, and we just want to let you know that we’ve decided to remove the option to sign up for a Personal/Free account. This will not affect any of you, but it will mean that new users will be required to sign up for a Pro, Business, or Enterprise account.

This decision was made because a good portion of new user sign-ups are spam or businesses wanting to trial our service without using the free business trial (which previously required a credit card, but now don’t).

Since this is a fairly significant change, there will be changes to the website which might confuse some of you who haven’t been back in a while. Rest assured, your videos, comments, tags, and more will stay intact.

If you have any questions or handy feedback, then you’re welcome to contact me via email, @viddler, or leaving a comment on this post.

I look forward to seeing you around Viddler, and the next time we meet in person.

Huge thanks and many hugs,
Derek Steen
Community Participant since 2007
Community Leader since 2008

P.s. This message was shown to several of our Personal users and they approved of its contents. I hope you all feel as accepting as they did.

Topics: Announcements

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