Interactive training, whether in-person or online, is just one part of the learning process. Whether you’re a professional sales trainer or a proactive team leader or mentor, you need to know how humans learn—and assimilate that knowledge into their daily lives.
There are many perspectives on the learning process, but the most helpful overview I’ve found is Noel Burch’s Competence Hierarchy. As you develop courses—video-based or otherwise—it’s always wise to consider your trainee’s journey on this path—and how to move them forward. Here’s a quick visual overview: